Turn every diner into a 5-star review.
Ratinova quietly collects more positive Google reviews, catches unhappy customers privately before they post — and tells you the moment anything lands. One clean dashboard. Two-minute setup.
Reputation overview
Your rating is costing you covers — every single day.
Most owners only find a bad review days later, after it's already turned people away. The maths is brutal, and it's silent.
Reviews you never see
A 1-star sits on Google for days while hundreds read it. No reply, no recovery — your reputation takes the hit in silence.
A rating that lies
Happy tables leave quietly; only the upset ones post. Your average reflects the loud 1%, not the delighted 99%.
Diners picking the rival
At 3.6 stars, most people searching nearby choose someone else — before they ever see your menu or taste your food.
Three steps to a better rating. On autopilot.
You set it up once. After that, Ratinova works every table, every shift, without you lifting a finger.
The diner scans
A branded QR sits on the table. After the meal they scan it — no app, no friction, two seconds on any phone.
Smart routing decides
4–5 stars go straight to Google to post publicly. 1–3 stars come to you privately on WhatsApp — never reaching Google.
Your rating climbs
More 5-stars land weekly. You're alerted the second any review posts, and AI drafts your reply in ten seconds.
Happy customer
Sent straight to your Google listing to post a glowing public review while the good feeling is fresh.
Unhappy customer
Routed to a private feedback form. You get an instant WhatsApp alert to make it right — before it ever goes public.
A 2-star review posted at 9pm.
300 people saw it before you did.
Watch how Ratinova makes sure that never happens to you again — in under two minutes.
Everything you need to own your reputation.
Nine tools that work the way Indian restaurants actually do — WhatsApp-first, AI-assisted, and built to run themselves.
Smart review routing
The heart of Ratinova. Good experiences go public on Google; poor ones come to you privately. Your rating only ever moves up.
Instant WhatsApp alerts
The moment any review posts on Google or Facebook, it lands on your phone — with the rating, the name, and the words. No more finding it three days late.
AI reply suggestions
Three polished, on-brand replies for every review. Pick one, send in ten seconds — friendly, formal, or premium.
QR review collection
Branded table, counter and printable QR codes — each one tracked, so you know exactly which spot drives reviews.
Self-building customer list
Every scan captures a name and number. Your marketing database grows on its own — exportable any time.
Monday WhatsApp report
Every Monday at 9am, a clean summary lands on WhatsApp: new reviews, rating change, and the negatives you caught privately — the whole week in one message.
Analytics that mean something
Scans, requests sent, conversion to public reviews, and your rating trend — measurable proof the needle is moving, week over week.
Reviews aren't vanity. They're revenue.
Independent research is unambiguous about what a better rating is worth to a restaurant.
Start free. Upgrade when it's working.
Collect reviews and catch unhappy diners for free, forever. Move to Premium for unlimited alerts and the full toolkit — one flat price, no per-review fees.
- QR review collection
- Smart 4–5★ → Google routing
- Private feedback capture
- First 50 negative-feedback WhatsApp alerts
- Basic review dashboard
- Everything in Free
- Unlimited WhatsApp alerts — all reviews
- AI review replies + Monday report
- WhatsApp campaigns
- Customer database + CSV export
- Full analytics & rating trends
Everything else, answered.
We never hide or delete anything. Ratinova simply asks for feedback first: delighted diners are invited to post publicly, while unhappy ones reach you privately so you can fix the issue. The customer is always free to post anywhere they like — you just hear about problems first.
About two minutes. You connect your Google profile, we generate your branded QR codes, and you're live. We'll even hop on a call and set it up with you.
Never. They scan the QR with their normal phone camera and tap a star. The whole thing takes five seconds and works on any phone, new or old.
₹3,000/month is Premium: unlimited WhatsApp alerts across every review, AI replies in three tones, WhatsApp campaigns, the Monday report, your customer database with CSV export, and full analytics. The Free plan already covers QR review collection, smart routing to Google, private feedback capture and your first 50 negative-feedback alerts — so you can start at ₹0 and upgrade only when it's working.
Yes. Ratinova is built around reviews and reputation, so any business that lives on its Google rating — cafes, cloud kitchens, fast food, salons, clinics, gyms — fits perfectly.
Your next 5-star review is one scan away.
Join the restaurants quietly raising their rating with Ratinova. Free to start, no card needed.